How can we help?

Email your proof of no claims

protexNCDproof@carcareplan.co.uk

Make a Motor Insurance claim

Frequently asked questions

Policy documents

Contact information

Mon-Fri, 9am to 5:30pm (Closed on Bank Holidays):

Quotes and renewals

0330 440 1973

Policy changes

0330 440 2003

Complaints

0330 440 2003

24 hours a day, 7 days a week:

Motor Insurance claims and accidents

0333 034 2715

Excess Return Voucher claims

0333 034 2715

Glass helpline

0333 034 2725

Breakdown assistance

(when purchased with your insurance policy)

0345 641 9715

+ 00 44 20 8603 9715 (from Europe)

Postal Address

Lotus Car Insurance, Car Care Plan Ltd, Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG.

The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions provided with the policy, the Policy Document and the Terms of Business. Excess Return Voucher terms and conditions apply.

Lotus Car Insurance is arranged by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG and authorised and regulated by the Financial Conduct Authority, No. 309268. Car Care Plan Limited arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice.